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When should you move hosts?

24th November 2021 Simon Steed

There are a many reasons why you may wish to move hosting providers. Maybe the hosting service you’re currently receiving is unreliable? Perhaps you would like to move to a hosting provider that offers more features or better technical support? As with any other supplier, it’s never a bad idea to weigh up options.

In today’s blog post we will look at some of the common reasons why people move hosting providers when it is right to move.

When is it time to move?

There’s a wide range of factors to consider, but also a great deal of disruption that can be caused when moving your website. Weighing these benefits and risks is vital to making the right decision for you business. So here are our top reasons for moving host and what you should consider:

Website ‘Uptime’ Availability Reliability

Just how reliable is your website where it is now? Do you experience any ‘downtime’? (times when the website is offline or inaccessible) or is your website always available? Even the best hosting provider occasionally experiences the a temporary outage, but if this is a regular or recurring issue then action is needed! Sometimes an outage may be caused by ‘network congestion’ (i.e. busy traffic between you and the server) which may mean it appears down for some people but not all.

If your website appears down for you, it’s worth testing this to be sure. You can use any of the freely available tools below to do this:

Search engines will typically visit your site every few weeks or a month to re-index your pages. If this happens when your website is offline, search engines will either move you down the rankings temporarily until they see it come back up. Because they visit only every few weeks to a month, this means that even a few hours of outage may hurt the traffic to your site for weeks.

Website Speed

Closely related to the uptime reliability is website speed. This is important as Google now uses page load speed as a ranking factor so fast-loading websites will rank higher in Google than an identical website that runs slower.

The overall speed of your website depends on both the resources your host has, as well as how efficiently the website uses those resources. So if your website appears slow, this could be either the host or the website itself that is the cause.

Luckily, there are a great number of caching plugins available for WordPress which will reduce the amount of work your website has to do in order to server a web page, helping it use the available resources more efficiently, some of the best WordPress caching plugins are:

Support

It is rare for a hosting company to offer much support beyond simply ensuring the hosting account is working (it will be up to either yourself or your web developers to ensure your website is correctly setup and configured). For an additional price, some hosting companies may offer managed hosting with support packages that may be worth considering (this will depend greatly on how you work with your current developers and what the requirements of your website are.

Price

As with any supplier, price is a factor. We have listed this one last because if you choose a host based on price only, they will actually likely end up being more expensive for your business in the long run.

This may seem counter-intuitive but we have seen many businesses fall foul of the price trap. We discuss in much more detail why you should never choose a cheap host in more detail here. In a nutshell, some cheaper hosts will often be slow and and unreliable. Perhaps more importantly, they will often not included vital features your website needs in order to function and will sell these as ‘add ons’ – making back the savings you would have made while still offering you a below-par server that isn’t quite fit for purpose.

If you need help looking for a fast, reliable host for your WordPress website, why not get in touch with the Audit My Website team? We provide high quality managed WordPress hosting and would be happy to discuss your requirements with you.

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